Kat Cole’s Customer Obsession Playbook
Are people with an operations background, like Kat Cole, more likely to embody a customer-centric and continuous improvement mentality? Are they more successful at implementing this type of "kaizen" culture in their organizations?
Are people with an operations background, like Kat Cole, more likely to embody a customer-centric and continuous improvement mentality? Are they more successful at implementing this type of "kaizen" culture in their organizations?